Content：Date:2009-11-08 02:12

In reguards to the order #20091001110001. You keep saying it has been delivered do you mean you sent it out. Because i don't have the product. It has not reach my home yet. Please explain.

Reply：Date:2009-11-08 02:14

Dear vlaued customer,

The ems is

EE182635748CN

Content：Date:2009-11-01 08:20

Can I have the tracking number for the order #20091001110001? thanx

Reply：Date:2009-11-01 08:20

Dear valued friend,

Thanks for your message on our web.  Your item has already been delivered but now the EMS web has not updated and can't get any info about the item. But pls don't worry, we will upload the EMS number 2days later and then you can track your item by yourself .  We will focus each item till it reaches our cusotmers.

Best wishes.

Content：Date:2009-09-11 16:00

This is the first time on your sight and I am interested in you Entourage box sets. I didn’t understand why one box set is 24.99 and the other is 26.99. Obviously I would prefer the cheaper price to order, but not sure what the difference is. The ‘outter’ box is different than the other also? One has 19 disc, and the other has 21. (preferably the 21 disc of course). Are these both un-opened box sets? Also, does this get delieverd and fit inside a mailbox or does it need to be signed for? Lastly, what is the note saying that you will present three most popular dvd’s? Not sure what this is and do we pick the three if this means that we get and extra 3 free cd’s? Please advise. Item #’s 20081227006 20090322002 Thanks Mike

Reply：Date:2009-09-12 23:03

Dear client
   Thank you for your letter and in reply, the quality of this two boxsets are the same. the only difference is that they are made by different manufacturers, and both the boxsets contain the complete seasons. all the boxsets are very good, if you need help,please let me know.

Content：Date:2009-08-21 06:04

Do you ship to Ecuador? I wanted to make an order but my country doesn't show and I can't calculate the shipping price

Reply：Date:2009-08-27 03:54

Thank you for your letter and in reply. our products can ship to the whole world. about 6 to 10 days to arrive. You can choose a direct order, When put your favorite goods in the shopping cart, the system will show the corresponding shipping cost. there are your customer's receipt address. and every order we will give three DVD movies (Largess Free). The quality of our goods are absolutely guaranteed, let your customer satisfaction and look forward to our cooperation. if you need help, please let me know.
 
"How to Buy."
Please glance at  http://www.odvdo.com/message_15.html
 
The activity that "You buy one, I give three as present" is going on
Please glance at  http://www.odvdo.com/message_8.html

Content：Date:2009-07-23 12:37

Hello. I just purchased MJ 32 DVD collection and I want this to be delievered to Korea but I'm paying with my US card. And the billing address of the card is US. I just recieved order confimation e-mail and it says that the item will be shipped to my US home. Could you fix this problem? I'll be leaving US in a few days. And that is why I want this to be shipped to Korea. Many thanks...

Reply：Date:2009-07-23 20:46

Hello,  Nancy Moon. Please don't worry, we will be more accurate to the order sent to the Korea, arrived in about 4-10 days. Thank you for your message.

Content：Date:2009-07-10 23:19

Hi, I am looking at buying Prison Break Series 1-4 and am wondering if the DVD's have chinese/japanese subtitles on screen at all times or is just the show itself with sound?

Reply：Date:2009-07-11 00:00

   Thank you for your letter and in reply, all the dvds are new. they can work on any dvd players with region free, and they are in English with English\Chinese subtitles, but the subtitles can be removed. and this set is very good. You can choose a direct order, When put your favorite goods in the shopping cart, the system will show the corresponding shipping cost. there are your customer's receipt address. and every order we will give three DVD movies (Largess Free). if you need help,please let me know.   Thank you.

Content：Date:2009-06-03 20:21

How long will it take to ship your dvds to the United States? If they are lost.. do you offer money back?

Reply：Date:2009-06-03 21:03

Thank you for your letter and in reply, our products can ship to the whole world. about 6 to 10 days to arrive. Please don't worry. If mail is lost, we will provide a refund.

Content：Date:2009-06-01 21:15

hi, have u mailed my order 20090528150004? ... thank you

Reply：Date:2009-06-01 22:08

Hello, Please don't worry, we have already mailed your order,

About the track number: EE172837697CN

http://www.ems.com.cn/english-main.jsp

Content：Date:2009-05-29 12:39

do you ship to th uk.

Reply：Date:2009-05-29 19:37

Yes,  Our products can ship to the whole world.  Thank you.

Content：Date:2009-05-28 11:57

You made a huge mistake! You have me down for 2 orders...I only want 1 set. You have me down for order #200905290000001 & #20090528230007. Please cancel one of those immediately! Thanks!

Reply：Date:2009-05-28 19:19

Hello, Deb Jeidy, please don't worry. We have canceled  #20090528230007.  Please pay for this order #20090529000001. Your invoice has been created, and have been sent to your email. thank you.

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